Thank you for shopping at LanternApp Store. We strive to provide the best possible service to our customers and want you to be completely satisfied with your purchase. If you have any questions about our refund and returns policy, please contact us.

1. Refund Policy

We offer refunds on purchases made through LanternApp Store under the following conditions:

• Digital Products: Due to the nature of digital products, we generally do not offer refunds once a purchase has been made and the product has been downloaded or accessed.
• Physical Products: If you receive a defective or damaged physical product, you may be eligible for a refund or replacement. Please contact us within [number of days] days of receiving the product to initiate the refund or replacement process.

2. Returns Policy

We accept returns on physical products purchased through LanternApp Store under the following conditions:

• Defective or Damaged Products: If you receive a defective or damaged product, you may return it for a replacement or refund. Please contact us within [number of days] days of receiving the product to initiate the return process.
• Incorrect Product: If you receive the wrong product, you may return it for a replacement or refund. Please contact us within [number of days] days of receiving the product to initiate the return process.
• Change of Mind: We do not accept returns for change of mind or buyer’s remorse.

3. Return Process

To initiate a return, please follow these steps:

1. Contact us at [contact email] within the specified timeframe to request a return authorization.
2. Pack the product securely in its original packaging (if available) and include any accessories or documentation that came with the product.
3. Ship the product to the address provided by our customer service team.
4. Once we receive the returned product, we will inspect it and process your refund or replacement accordingly.

4. Refund Processing

Refunds will be processed within [number of days] days of receiving the returned product. The refund will be issued to the original payment method used for the purchase.

5. Contact Us

If you have any questions about our refund and returns policy, please contact us at [Contact Email – info@lanternapp.store].